Overview of PATS

PATS is an acronym for Passenger Assistant Training Scheme. It has been developed out of MiDAS, the Minibus Driver Awareness Scheme. MiDAS is a nationally recognised training programme developed in the early 1990s for minibus drivers. The aim of both PATS and MiDAS is to improve safety standards for people who need assistance, care and supervision on the move.

What is meant by Passenger Assistant?

PATS has been developed for those people who undertake the role of
passenger assistant. The people we are calling passenger assistants are
sometimes called escorts, passenger carers, care assistants, chaperons
or helpers or, other similar job titles.

Passenger assistants work on various types of vehicles, depending on the needs of their passengers. The PATS programme is relevant for passenger assistants working in cars, minicab, taxis, minibuses, large buses and coaches.

PATS is open to any organisation that employs, uses or supplies passenger assistants. An organisation does not have to be a member of the MiDAS training scheme in order to use the Passenger Assistant Training Scheme. It is also open to any organisation that uses volunteers as passenger assistants.

Objectives of PATS

The general aim of the passenger assistant training programme is to enable passenger assistants to carry out their responsibilities safely and effectively. The general objectives of PATs are that passenger assistants will.

Be aware of the legal, practical and safety issues surrounding the passenger assistant role.
Be given help, where necessary, to improve their skills
Receive training in how to meet the specific needs of their passenger groups
Pass a theory assessment to ensure their knowledge and understanding is of an acceptable standard.
Receive a certificate that is accepted by other PATs members throughout the country.

Potential Benefits of PATS

PATS will help passenger assistants:

Improve their own and their passengers' safety
Help to improve their passengers' comfort
Meet their legal and contractual responsibilities
Understand and meet the needs of their passengers
Develop additional skills and a wider knowledge of their work
Increase their confidence at work and reduce any stress involved
Enhance the image of their organisation
Gain formal accreditation for the work they do

How the Training Programme Works

PATs is a modular training programme, that means the training is delivered in separate sections called modules.

Module A: The Role of the Passenger Assistant. A foundation module that will help passenger assistants understand the role and responsibilities of a passenger assistant.
Module B: Assisting Passenger with Disabilities. This module helps passenger assistants who work with passengers who have disabilities, learning difficulties or behaviour difficulties.
Module C1: Supervising Children/Young People with Special Needs. Passenger assistants who supervise children or young people with special needs will also then attend Module C1.
Module C2: Working with Adults Who Require Care & Supervision.
Passenger assistants who work with adults who need care and supervision will also then attend Module C2

Modules D, E, and F are additional and may be relevant to different passenger assistants working in various types of organisations. Passenger assistants may attend training on specialist topics at any time. They do not need to have first completed other modules.

Module D: Emergency Aid (Sometimes called Basic First Aid)
Module E: Manual Handling
Module F: Safely Managing Challenging Behaviour.

Passenger assistants (PAs) need only attend those modules that are relevant to their work, for example:

Youth workers	Modules A and D
Staff at Mainstream Schools	Modules A and D
Staff at Special Schools	Modules A, B, C1, D, E & F
Home-to-School PAs	Modules A, B, C1, D, E & F
Social Services PAs	Modules A, B, C2, D, E, F
Community Transport PAs	Modules A, B, C1, C2, D, E, F
Age Concern PAs	Modules A, B, C2, D, E, F

Further Information

If you are interested in this training for Passenger Assistants (also appropriate for minibus drivers) then please contact:- Theresa Coyne or Philip Headford on 01255 436962 or email: theresa.coyne@btconnect.com