Dial-a-Ride

What is Dial-a-Ride?

Dial-A-Ride (DAR) is a wheelchair accessible, door-to-door transport service tailored to meet the needs of Tendring District’s disabled people.

Dial-a-Ride operates Monday to Friday. 9:00 a.m. - 5:00 p.m.

Dial-a-Ride operates Saturdays 9:00 a.m. - 2:00 p.m.

How do I register?

TCT is a registered charity and operates under a small bus license called a Section 19 permit. This license enables TCT to carry passengers who are registered members.

Registration is a simple process. Telephone: 01255 436962 to ask for an information leaflet and registration form. If you have difficulty completing the registration form, our team is on hand to help you. Once registered you may book your transport.

Alternatively, you may wish to visit our offices to discuss your transport needs:- Tendring Community Transport, Hurlingham Chambers, 61 Station Road, Clacton-on-Sea, Essex. CO15 1SD.

How do I book a journey?

Once you are registered please telephone 01255 436962 to book Dial-A-Ride.

Our bookings team will help you. They will need to know your name, address, your destination, the time you have chosen to be collected from your home and the return destination and time. For example, you may wish to be taken to the supermarket and picked up at the library for the return journey. The choice is yours

We will do everything we can to ensure that our transport services are tailored to meet your needs.

What happens if I am not offered the booking of my choice?

If we are unable to offer you the journey of your choice, we will offer you an alternative. If we have no alternative, we will contact other schemes who work in partnership with TCT and seek their help on your behalf.

How much does it cost?

Fares are paid direct to the driver on the day of travel. Ring 01255 436962 for up-to-date fares information. Please do not tip our Dial-a-Ride drivers who are paid employees. You can better help the scheme by making a donation.

Please note that Dial-a-Ride does not operate on Bank Holidays which fall on the following days in 2011.

Bank Holidays England & Wales	2011
New Year's Day	1st January
Good Friday	22nd April
Easter Monday	25th April
May Bank Holiday	2nd May
Spring Bank Holiday	30th May
Summer Bank Holiday	29th August
Christmas Day Boxing Day Bank Holiday	25th December 26th December 27th December

Feedback on your experience of our services is always welcomed. Click on feedback, ring 01255 436961, or email the Chief Executive Officer at tendring.ct@btconnect.com